Contact Us

If you have any questions regarding orders, products, returns or wholesale enquiries, our team is here to help. We aim to respond to enquiries within 24 hours and are always happy to assist with product guidance, customer support and partnership enquiries

Questions? Send us an email

Contact infomation

  • Innovation Centre Medway, Maidstone Road, Chatham, England, ME5 9FD, United Kingdom
  • Customer enquiries are currently handled via email
  • info@decere.co.uk

Customer Support Hours

Monday to Friday: 9:00am to 5:00pm GMT


We aim to respond within 24 hours